Last Updated: 2nd October 2025
Welcome to Prime Resume Africa (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website primeresumeafrica.com, our contact forms, and related services.
Information We Collect
We may collect the following types of personal information:
A. Information You Provide Directly
- Full name, email address, and phone number
- Professional details (employment history, education, career goals)
- Uploaded documents (CVs, résumés, cover letters, LinkedIn links)
- Payment or billing information (only through secure third-party processors like Paystack)
- Feedback, testimonials, and communication messages
B. Automatically Collected Data
- Browser type and version
- IP address and general location data
- Pages visited, duration, and referring websites
(Used for analytics and website improvement only)
How We Use Your Information
We use the information we collect to:
- Provide, personalize, and deliver our CV-writing and related services
- Communicate with you about your order or inquiries
- Process secure payments via Paystack or bank transfer
- Improve our website, products, and customer experience
- Send updates, promotional offers, or educational content (only if you opt in)
- Comply with legal obligations and prevent fraud
How We Protect Your Data
We take your privacy seriously.
- All files and personal data are stored securely and never shared with unauthorized third parties.
- Payment processing is handled by Paystack, using encrypted connections (SSL).
- Staff and writers sign confidentiality agreements to ensure your CV and documents remain private.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited data only in these cases:
- With trusted service providers (e.g., payment processors, hosting providers) who assist us in running our business
- When required by law or to protect our legal rights
Your Rights
You have the right to:
- Request a copy of your personal data
- Ask for corrections or updates to your information
- Request deletion of your data once your service is complete
- Withdraw consent for marketing communications at any time
To make a request, email info@primeresumeafrica.com.
Data Retention
We retain client files for up to 12 months after delivery for record-keeping and revisions, unless you request earlier deletion.
Cookies and Analytics
Our website may use cookies and third-party analytics (such as Google Analytics) to monitor site performance.
You can disable cookies anytime in your browser settings.
Third-Party Links
Our site may contain links to external websites (e.g., Paystack, LinkedIn, WhatsApp).
We are not responsible for the privacy practices or content of these sites.
Updates to This Policy
We may update this Privacy Policy occasionally.
The “Last Updated” date at the top will indicate the latest version.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@primeresumeafrica.com
📱 WhatsApp: [wa.link/yourlink]
🌐 Website: www.primeresumeafrica.com